1 AIT Asian Institute of Technology

Electronic viral marketing : factors influencing e-mail forwarding behaviors among Thai users

AuthorThanunporn Tovanasutr
Call NumberAIT RSPR no.SM-10-01
Subject(s)Electronic mail messages--Thailand
Telemarketing--Thailand

Note71 leaves : ill.
PublisherAsian Institute of Technology
Series StatementResearch studies project report ; no. SM-10-01
AbstractE-mail has become one of the most common Internet activities. For people who consume information online, friends are an important and trustworthy source of information. Therefore, marketers try to take advantage of this opportunity by exploiting peer-to-peer communication via e-mail to spread their messa ge. Despite all the benefits of electronic viral marketing and its successful examples, the reasons why people forward an e-mail are still ambiguous until now. This study examines the factors influencing e-mail forwarding behaviors as well as the benef its of viral marketing. In addi tion, the research study is based on quantitative approach. To collect primary data, the data collection process was divided into two phases, including preliminary test and test for main findings. The sample of fifty people selected from an e-mail contact list was forwarded three different e-mails and later, was asked questions based on the e-mails a nd their behaviors. Th e factors in five categories gathered from previous literature an d research were used to analyze. The results reveal the good motivators that influence peopl e to forward e-mail. Recommendations are then discussed.
Year2010
Corresponding Series Added EntryAsian Institute of Technology. Research studies project report ; no. SM-10-01
TypeResearch Study Project Report (RSPR)
SchoolSchool of Management (SOM)
DepartmentOther Field of Studies (No Department)
Academic Program/FoSMaster of Business Administration (MBA) (Publication code=SM)
Chairperson(s)Donyaprueth Krairit
Examination Committee(s)Dimmitt, Nicholas J.;Sununta Siengthai
Scholarship Donor(s)RTG Fellowship
DegreeResearch Studies Project Report (M.B.A.) - Asian Institute of Technology, 2010


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