| Author | Nguyen Manh Cuong |
| Note | A project study submitted in partial fulfillment of the requirements for the
degree of Master of Business Administration (Executive) in
International Business – Management of Technology (VN), School of Management |
| Publisher | Asian Institute of Technology |
| Abstract | This project covers the study of human resources management system of Innoviet, a small
business travel services company in Ho Chi Minh City, Vietnam, for increasing employee
commitment via better performance management and staff motivation. Through
interviewing of the company’s current management, current and former employees,
questions regarding motivation at works, performance management and training and
development activities are addressed to have their input on current situation. We also study
the past researches on the same topics to find a possible solution for human resources
management applicable for Innoviet.
The largest issues identified are ineffective internal communication, lacking of systematic
performance management, and training and development activities are also mentioned.
Non-competitive remuneration is also discussed by employee. In order to solve the
problems, recommended solutions include increase efficiency of internal communication,
applying four-step performance management model of Mabey and Salaman, learning and
training system of Torrington et al. and consideration on current remuneration scheme for
high performers, tour guide and sales staffs are proposed for implementation. |
| Year | 2014 |
| Type | Project |
| School | School of Management (SOM) |
| Department | Other Field of Studies (No Department) |
| Academic Program/FoS | Master of Business Administration (Executive) in International Business - Management of Technology (VN/BKK)) |
| Chairperson(s) | Claes, Marie-Therèse;Igel, Barbara; |
| Examination Committee(s) | Patchara Popaitoon; |