Job redesign and employee performance: the mediating effects of Human Capital Investment (HCI) and job satisfaction | |
| Author | Patarakhuan Pila-Ngarm |
| Call Number | AIT Diss. no.SM-16-02 |
| Subject(s) | Employees--Job satisfaction Human capital Work design |
| Note | A dissertation submitted in partial fulfillment of the requirements for the degree of Doctor of Philosophy in Management, School of Management |
| Publisher | Asian Institute of Technology |
| Abstract | The purpose of this study is to examine the relationship between job redesign and employee performance. In the study, the effects of human capital investment (HCI) and job satisfaction are also examined. A research conceptual model of this study is proposed based on the identification of the research gap and integration of extant literature on job redesign, job satisfaction and that on human capital and employee performance. Service industry is significant in the Thai economy. Thus, hotel and banking sectors in Thailand provide the context of the study. The research instrument was derived from the relevant literature review and the Job Diagnostic Survey (JDS) instrument of Hackman and Oldham (1974). The questionnaire was then validated and refined based on the in-depth interviews with key informants from the banking sector. The data collection was conducted using questionnaire survey. The empirical analyses were carried out on 295 sample respondents. This study applied AMOS (Analysis of Moment Structures) program for visual SEM. The statistical results reveal the significant direct effect for all of the hypothesizes except one on the relationship between job redesign and employee performance. Human capital investment and job satisfaction are found to have significant direct effect on employee performance. However, it is unexpectedly found in this study that job redesign in itself cannot directly drive employee performance. On contrary, it has a significant indirect effect through human capital investment and employee job satisfaction. Thus, when job redesign is implemented in combination with human capital investment, it is then found to significantly mobilize employee performance. |
| Year | 2015 |
| Type | Dissertation |
| School | School of Management (SOM) |
| Department | Other Field of Studies (No Department) |
| Academic Program/FoS | Master of Business Administration (MBA) (Publication code=SM) |
| Chairperson(s) | Sununta Siengthai; |
| Examination Committee(s) | Supasith Chonglerttham;Soparth Pongquan;Winai Wongsurawat;Fried, Yitzhak; |
| Scholarship Donor(s) | Khon Kaen University; |