1 AIT Asian Institute of Technology

Evaluation and improvement of the performance of supply chains :a case study in the petroleum industry

AuthorTran Van Ly
Call NumberAIT Thesis no. ISE-00-30
Subject(s)Business logistics
Petroleum industry and trade

NoteA thesis submitted in partial fulfillment of the requirements for the degree of Master of Engineering, School of Advanced Technologies
PublisherAsian Institute of Technology
Series StatementThesis ; no. ISE-00-30
AbstractAs the industrial envirorunent becomes more competitive, supply chain management has become a topic of interest to many authors. This thesis is focused on improving SC efficiency, effectiveness and flexibility, systematically optimizing the entire SC with the integrated viewpoint and treating each echelon in the SC with the analytical approach. Some issues of the Supply Chain Management are reviewed to build up the Supply Chain Performance Measurement (SCPM): Strategies and Objectives, Balanced Scorecard, Key Elements and Critical Success Factors. This is the background to provide reasons for measures, source of data and ensure that Performance Measures are matched with the company Objectives and strategies, and are reasonable. The SCPM are built up including three main competitive priorities: Resource, Output and Flexibility, in which each group factor contains several factors and sub-factors. This measurement system provides comprehensive measurement of supply chain system performance. This SCPM is also classified into echelons as Strategic, Tactical and Operational levels. Measurement and evaluation are deployed by three case studies with the traditional assessment and are combined with the application of analytic hierarchy process (AHP). This analyses the SC performance in a hierarchical way so that benefits of the whole SC and its individual companies can be balanced. Some results from measurement and evaluation are important factors and echelons need to be focussed, improved for better performance and simultaneously ensuring that total SC is optimized. Multi-objective decision analysis is adopted to allow use of a performance measurement system that includes Cost, customer service levels (Backorder), and Capacity Utilization (volume flexibility). LINGO package is used as a tool for modeling. Average factor value of these models combining with the weight of each factor from measurement and evaluation an integrated multi-objective supply chain SC model (goal programming) is developed for use in simultaneous strategic and operational SC planning.
Year2000
Corresponding Series Added EntryAsian Institute of Technology. Thesis ; no. ISE-00-30
TypeThesis
SchoolSchool of Advanced Technologies (SAT)
DepartmentDepartment of Industrial Systems Engineering (DISE)
Academic Program/FoSIndustrial Systems Engineering (ISE)
Chairperson(s)Nagarur, Nagendra N.;
Examination Committee(s)Bohez, Erik L. J.;Anulark Pinnoi;
Scholarship Donor(s)Petro Vietnam Corporation;
DegreeThesis (M.Eng.) - Asian Institute of Technology, 2000


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