| Author | Kausik, R. V. |
| Call Number | AIT RSPR no. SM-00-117 |
| Subject(s) | Banks and banking--North America--Automation
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| Note | A research study report submitted in partial fulfillment of the requirement for the degree of Master of Business Administration, School of Management |
| Publisher | Asian Institute of Technology |
| Series Statement | Research studies project report ; no. SM-00-117 |
| Abstract | Platform Concept is used in various industries. After the era of mass production, companies started competing against each other by customizing their products to the customers' requirements. Hence after mass production, they started mass customization. To achieve economy of scale in mass customization, Platform Concept is being used. Presently, due to increased globalization, CITIBANK is in a process of integrating all their information systems across countries. This is to ensure that they reach a common platform in the information management for all the countries. This will not only increase in the integration between their banks across countries, but also reduce the overall software production cost as it is developed only once. Hence, all the systems at various locations will be similar. This study aims at the factor critical for the successful implementation of automation of the testing process. The study has been conducted at Citibank NA (Singapore). The analysis not only identifies the critical success factors but also carious other factors dealing with evolution and selection of team, drawbacks and scope of improvement. It is evident in this survey that there are certain factors within the direct control of the management of Citibank which have significant impact on the overall success of the automation process. The foremost of these are a strong commitment to the project by senior management from being till end, project team selection, project team empowerment and presence of testers from every application involved in the testing process. User involvement during the implementation, end user training are also highly rated |
| Year | 2000 |
| Corresponding Series Added Entry | Asian Institute of Technology. Research studies project report ; no. SM-00-117 |
| Type | Research Study Project Report (RSPR) |
| School | School of Management |
| Department | Other Field of Studies (No Department) |
| Academic Program/FoS | Master of Business Administration (MBA) (Publication code=SM) |
| Chairperson(s) | Bechter, Clemens; |
| Examination Committee(s) | Paul, H.;Lee, Son-Kon; |
| Scholarship Donor(s) | Asian Institute of Technology (Partial Scholarship); |
| Degree | Research Studies Project Report (M.B.A.) - Asian Institute of Technology, 2000 |