1 AIT Asian Institute of Technology

Strategic cost analysis in the service industry : a case study of FedEx, France

AuthorNguyen Tuong Co
Call NumberAIT RSPR no. SM-01-115
Subject(s)Service industries--Costs
FedEx--Customer services--Costs

NoteA research study submitted in partial fulfilment of the requirements for the degree of Master of Business Administration, School of Management
PublisherAsian Institute of Technology
Series StatementResearch studies project report ; no. SM-01-115
AbstractOne of the new tools for competitive advantage is to understand clearly the components of product cost in order to control this cost. The current costing system used at FedEx France is traditional costing method, which assigns overhead costs to cost of service based on volume of package transported. Showing the disadvantages of traditional costing method in new business environment, this study also analyses the strengths and weaknesses of current situation of FedEx France in applying a new costing method, Activity Based Costing, to calculate cost of service. The Activity Based Costing model, recommended by this study, tries to allocate all overhead costs to cost of service based on activity, which create costs. The results given by ABC model provide a more accurate cost of service that could help the management of FedEx France set up approp1iate strategies in managing the company resources.
Year2001
Corresponding Series Added EntryAsian Institute of Technology. Research studies project report ; no. SM-01-115
TypeResearch Study Project Report (RSPR)
SchoolSchool of Management
DepartmentOther Field of Studies (No Department)
Academic Program/FoSMaster of Business Administration (MBA) (Publication code=SM)
Chairperson(s)Broustail, Joel F.;
Examination Committee(s)Ramachandran, N.;Quang, Truong;
Scholarship Donor(s)Government of France;
DegreeResearch Studies Project Report (M.B.A.) - Asian Institute of Technology, 2001


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