How to improve the IT/business alignment for optimum business benefits : a case study of Vietnam Airlines | |
| Author | Nguyen Manh Linh |
| Call Number | AIT RSPR no. SM-02-71 |
| Subject(s) | Information technology--Vietnam Industrial management--Vietnam |
| Note | A research submitted in partial fulfillment of the requirements for the degree of Master of Business and Administration, School of Management |
| Publisher | Asian Institute of Technology |
| Series Statement | Research studies project report ; no. SM-02-71 |
| Abstract | In most contemporary business management studies, Information technology is mentioned as competitive weapon to enable and add value to business strategies and performance. However, there is increasing concern that this anticipated value is not always being achieved. The main reason for this is a lack of alignment between Information technology and business operations in each specific firm. In this research work, practical issues that impact the alignment between business and information technology in a specific business organization of Vietnam Airlines were identified. Through a survey, how important the business organization should pay for each affected factor to improve the alignment was also identified. From the research, it was found that there is a relationship between the improvement of these issues and the increase in business performance. A total solution to improve the identified issues that will allow information technology to better contribute value to the business unit was proposed as the recommendation of the research. This research may help the management of Vietnam Airlines to better exploit information technology to achieve its business targets in supply and material management field and contribute to the business performance of Vietnam Airlines as a whole. |
| Year | 2002 |
| Corresponding Series Added Entry | Asian Institute of Technology. Research studies project report ; no. SM-02-71 |
| Type | Research Study Project Report (RSPR) |
| School | School of Management |
| Department | Other Field of Studies (No Department) |
| Academic Program/FoS | Master of Business Administration (MBA) (Publication code=SM) |
| Chairperson(s) | Swierczek, Fredric W.; |
| Examination Committee(s) | Broustail, Francois Joel;Singha Chiamsiri; |
| Scholarship Donor(s) | Swedish futernational Development Cooperation Agency (SIDA); |
| Degree | Research Studies Project Report (M.B.A.) - Asian Institute of Technology, 2002 |