A case study of construction claims management in the Thai construction industry | |
| Author | Apai Sruntummakul |
| Call Number | AIT Thesis no.ST-03-51 |
| Subject(s) | Construction industry--Thailand Claims |
| Note | A thesis submitted in partial fulfillment of requirements for the degree of Mater of Engineering, School of Engineering and Technology |
| Publisher | Asian Institute of Technology |
| Series Statement | Thesis ; no. ST-03-51 |
| Abstract | Claim management has increasingly become major problem in construction industry. A great deal of money and time merit of claims will be crucial and critical tasks. This research aims to investigate the construction claim management practice in the renovated project of a Thai construction team. The study has emphasized on; 1) common problems of the construction claims, 2) effects of particular claims, 3) strategies to minimize the claim problems, and 4) finding cause-effect relations among each type of construction claim. This research was based on a qualitative case study; a single case-embedded. The study concentrated on only one-project analysis of construction claims (one case study). However, the construction claims were broken down into four subgroups: Change Order, Differing Existing Information, Design-related Change, and Delays, which were the main focuses of this research. All important data were gathered from documentation, archival, and interviews of both contractor and consultant. The findings from the case study were: 1) Common problems of construction claims. According to the 5M+E theory, only 4M and E parameters (man, machine, material, method, and environment) that caused most claim problems found in this research. Another M (money) was not found to be a problem because the owner did the payment on time. 2) The effects of the common problems were the constructive and schedule change; chain reaction claim; and claim compensation (cost change and time delay) 3) Strategy to minimize the claim problems was to write a clear claim procedure; to conduct site investigation and design review sufficiently in early construction stage; and finally to avoid some changes that might effect the critical path. The finding from this research has provided basis to form strategies to minimize claim problems in further construction project, which are as follow: Firstly, the owner should select only a qualified construction team. Secondly, all parties should perform their duties as assigned in the written contract. Thirdly, the claim procedure should be clearly written. Finally, the design drawing should be carefully reviewed both before the bidding and within the early stage of the construction. |
| Year | 2003 |
| Corresponding Series Added Entry | Asian Institute of Technology. Thesis ; no. ST-03-51 |
| Type | Thesis |
| School | School of Engineering and Technology |
| Department | Department of Civil and Infrastucture Engineering (DCIE) |
| Academic Program/FoS | Structural Engineering (STE) /Former Name = Structural Engineering and Construction (ST) |
| Chairperson(s) | Chotchai Charoenngam; |
| Examination Committee(s) | Ogunlana, Stephen Olu ;Shaw, Jonathan ; |
| Scholarship Donor(s) | Royal Thai Government; |
| Degree | Thesis (M.Eng.) - Asian Institute of Technology, 2003 |