1 AIT Asian Institute of Technology

Development of the integrated management system for quality, environmental protection and occupational health & safety : a case study

AuthorShrestha, Anup
Call NumberAIT Thesis no. ISE-01-25
Subject(s)Total quality management
Environmental protection
Industrial hygiene

NoteA thesis submitted in partial fulfillment of the requirements for the degree of Master of Engineering, School of Advanced Technologies
PublisherAsian Institute of Technology
Series StatementThesis ; no. ISE-01-25
AbstractAn efficient & effective management system is an essential element to succeed the business. Global competition and greater awareness of the customers toward the quality are giving heavy pressure to the organization to maintain and improve the quality of products and services. ISO 9000 is one of the important tools to enhance the quality management system (QMS) in the company. It provides a strong pivot to the company to maintain and improve the required level of quality, and to occupy the more market shares. Greater attention of various parties and countries on the environment protection evolves the ISO 14000 series standards describing the way to achieve the effective enviromnent management system (EMS). Besides QMS and EMS, organizations are focusing toward the occupational health and safety management system (OHSMS) to prevent and reduce the work-related accidents and ill health, due to the ethical and regulatory reasons. If any company in today's global market expects to be competitive, it must be willing to consider integrating its quality, environment and health & safety management systems as an integrated management system (IMS). To continually enhance the business or organization tlU'ough management systems such as those for quality, environment, and health & safety, an integrated system can be developed, by assessing these management systems all together. By choosing an integrated route to registration rather than following separate documented systems, we can save time and money and increase the overall effectiveness of the management systems. Hence, this study focuses on the integration of the requirements of three standards: ISO 9001 :2000 (QMS), ISO 14001: 1996 (EMS) and TIS 18001 : 1999 (OHSMS). TIS 18001 is the standard given by the Thai Industrial Standards Institute (TISI), the national standards body for Thailand. This study carefully analyzes the common and uncommon issues mentioned under the corresponding clause/sub-clauses among these tlU'ee standards, and provides the clauses/sub-clauses of tlU'ee standard requirements that can be integrated fully or partially. Furthermore, it analyzes what clauses/sub-clauses of three standard requirements that need to be taken care by the general activities of the firm, which are termed as value chain components (VCC). The respective analysis is called the value chain components (VCC) analysis. It yields a basic framework for IMS to carryout the generic activities of the firm. Based on the VCC analysis, and the study on the common and uncommon elements among the three standards, an effective IMS process model describing a set of general requirements for IMS has been developed. It combines all the necessary elements of the standard requirements, and provides an integrated route, avoiding overlap, duplication and repetition of the elements, as well as focuses on the customer satisfaction and maximum benefits to the organization. This thesis work is carried out to study the company requirement analysis. To realize the practical integrative problem and counter them for success, Siemens Ltd. (SL), Thailand has been selected as a case study organization. Hence, this study provides a short description about the company profile and existing quality systems of SL. Finally it focuses on the gap analysis to analyze what is currently being done in SL against all the elements of standards available and developed IMS requirements. At last, this study furnishes effective recommendations to SL for the further improvement on the current system and for the development and implementation of an efficient and full effective integrated management system (IMS).
Year2001
Corresponding Series Added EntryAsian Institute of Technology. Thesis ; no. ISE-01-25
TypeThesis
SchoolSchool of Advanced Technologies (SAT)
DepartmentDepartment of Industrial Systems Engineering (DISE)
Academic Program/FoSIndustrial Systems Engineering (ISE)
Chairperson(s)Anulark Techanitisawad;
Examination Committee(s)Tripathy, Arabinda;Bohez, Erik L.J.;Acharya, Bijay;
Scholarship Donor(s)Federal Republic of Germany (DAAD) ;
DegreeThesis (M.Eng.) - Asian Institute of Technology, 2001


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