| Author | Ratnayake, Ratnayake Mudiyanselage Sahan Sachinda Bandara |
| Note | A thesis submitted in partial fulfillment of the requirements for the
degree of Master of Engineering in
Industrial and Manufacturing Engineering |
| Publisher | Asian Institute of Technology |
| Abstract | Ease of use has been one of criteria that customers consider when making purchasing decisions and has attracted manufacturers’ attention for their competitiveness. However, most of the manufacturers put effort on improving their products for ease of use under an implicit assumption that the quality of the products remains unchanged throughout their usages. As a matter of fact, the quality of the products plays a major role in a real scenario, because the quality deterioration according to usage hours hinders ease of use. This study interprets how the ease of use level of the product differs when the quality of the product depletes with more usage. To achieve this objective, initially the basic concepts of Ease of use and product’s quality and its components has been identified and studied using the aid of previous literature. Then two matrices is been developed through the interactions between the dimensions of ease of use and product’s quality. Then through key factors of these matrices a relationship has been developed between product’s quality and ease of use. And then a mathematical model is used to support the concept built in the study. The particular concept then further validated by conducting two case study scenarios. The results from both the case study scenarios shows that there is a significant relationship between ease of use level of the product and quality of the product with respect to time. This study will be a valuable help towards manufacturers in order to identify the how the ease of use level of their product deviates and by how much it deviates compared to its standard level, when the usage hours of the product increases. |
| Year | 2017 |
| Type | Thesis |
| School | School of Engineering and Technology (SET) |
| Department | Department of Industrial Systems Engineering (DISE) |
| Academic Program/FoS | Microelectronics (ME) |
| Chairperson(s) | Pisut koomsap |
| Examination Committee(s) | Bohez, Erik L. J.;Yuosre Badir |
| Scholarship Donor(s) | AIT Fellowship |
| Degree | Thesis (M.Eng.) -- Asian Institute of Technology, 2017 |