1 AIT Asian Institute of Technology

Human resource practices and job satisfaction of non-managerial employees in Vietnamese commercial banks

AuthorTran Thu Hang
Call NumberAIT RSPR no.SM-05-55
Subject(s)Bank employees--Vietnam
Job satisfaction--Vietnam
NoteA research submitted in partial fulfillment of the requirements for the degree of Master of Business Administration, School of Management
PublisherAsian Institute of Technology
Series StatementResearch studies project report ; no. SM-05-55
AbstractStudy about human resource management practices is recognized around the world since human resource has been acknowledged as organization competitive advantage. This research study investigated the human resource management practices in both stateowned and joint-stock Vietnamese commercial banks and their non-employee job satisfaction. This study found that the human resource practices of joint-stock commercial banks are more advanced than state-owned commercial banks. Some practices can be compared with those of foreign companies. The finding from the employee satisfaction survey is that bank non-managerial employees currently quite satisfy with their jobs. The job satisfaction is identified to correlate with the work itself, the quality of supervision, relationship with colleague, promotion opportunities, compensation, the bank's human resource policy, the length of service, marital status and the kind of bank. It means that from the bank management side, improve the work, quality of supervision, promotion opportunities, compensation, the bank's HR policy will increase the employee job satisfaction. From the employee perspective, to increase their satisfaction with the job, they should stay long with the current jobs as well as work for the JSCBs. Based on the survey findings, some recommendations are given to the bank management with regard to the specific context of Vietnam.
Year2005
Corresponding Series Added EntryAsian Institute of Technology.|tResearch studies project report ; no. SM-05-55
TypeResearch Study Project Report (RSPR)
SchoolSchool of Management (SOM)
DepartmentOther Field of Studies (No Department)
Academic Program/FoSMaster of Business Administration (MBA) (Publication code=SM)
Chairperson(s)Sununta Siengthai
Examination Committee(s)Swierzeck, Fredric William; Do Ba Khang
Scholarship Donor(s)Government of France; Asian Institute of Technology, Thailand Fellowship
DegreeResearch report (M.Sc.) - Asian Institute of Technology, 2005


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