Examining the effects of job stressosrs, job stress and job satisfaction on turnover intention in Sri Lanka's construction industry | |
| Author | Dodanwala, Tharindu Chathuranga |
| Call Number | AIT Thesis no.CM-20-05 |
| Subject(s) | Job satisfaction--Sri Lanka Construction industry--Sri Lanka--Statistics |
| Note | A thesis submitted in partial fulfilment of the requirements for the degree of Master of Engineering in Construction, Engineering and Infrastructure Management |
| Publisher | Asian Institute of Technology |
| Abstract | The purpose of this study is to examine the effects of job stressors, job stress and job satisfaction on turnover intention in Sri Lanka’s construction industry. This study discusses the mediating role of job satisfaction for the relationship between job stressors and job stress, which has been less explored in literature. This also is the first study that developed a comprehensive model to explain the turnover intention in Sri Lankan construction industry. Then propose recommendations to reduce the employee turnover in the Sri Lankan construction industry. The literature review on the undertaken variables for the study provides the research model and hypotheses. The data is collected by distributing questionnaires to project level staff of twelve projects which represents ten construction companies in Colombo, Sri Lanka. Altogether, 308 valid questionnaires have been received and used for the analysis purpose. The findings from path analysis suggest that job satisfaction fully mediates the relationship between role ambiguity and job stress. Furthermore, it was found that the effect of role ambiguity on job satisfaction indirectly increases turnover intention. Role conflict directly increases job stress and decreases perceived satisfaction which indirectly causes increased level of turnover intention. Role overload do not cause a significant change in job stress, job satisfaction and turnover intention. Higher level of work family conflict directly causes increased level of stress and turnover intention. Correlations analysis on socio-demographics suggest that age, education, and length of service adversely related with role ambiguity. Furthermore, education is positively correlated with role conflict and age is negatively correlated with work family conflict. The hierarchical regression suggests that education level predicts a decline in job satisfaction and length of service predicts an increment in job satisfaction. Then, it was found that education level predicts a decline in turnover intention. Finally, the study provides academic and managerial insights regarding employee turnover with imperative suggestions for retention of construction personnel. |
| Year | 2020 |
| Type | Thesis |
| School | School of Engineering and Technology (SET) |
| Department | Department of Civil and Infrastucture Engineering (DCIE) |
| Academic Program/FoS | Construction Engineering and Infrastructure Management (CM) |
| Chairperson(s) | Santoso, Djoen San; |
| Examination Committee(s) | Chotchai Charoenngam;Vimolwan Yukongdi; |
| Scholarship Donor(s) | AIT Fellowship; |
| Degree | Thesis (M. Eng.) - Asian Institute of Technology, 2020 |