User perception towards service quality of public bus transportation in Anuradhapura District, Sri Lanka | |
| Author | Gunarathne, Gayani Sasendrika |
| Call Number | AIT Caps. Proj. no.CIE-14-21 |
| Subject(s) | Transportation--Sri Lanka Motor buses--Sri Lanka |
| Note | A capstone project report submitted in partial fulfillment of the requirements for the degree of Bachelor of Science in Engineering in Civil and Infrastructure Engineering, School of Engineering and Technology |
| Publisher | Asian Institute of Technology |
| Series Statement | Caps. Proj. ; no. CIE-14-21 |
| Abstract | Escalation of travel demand and willingness of using private vehicles are causing a swift motorization in various nations around the world. High percentage of users is probable to be vastly reliant on private motor vehicles. But due to the extensive private motorization, there has been a substantial amount of increment in traffic jamming and causing longer travel times. Arguably, it is a fact that the public transport must be a part of a solution in sustainable transportation. But to increase the mode share of public transportation, the service quality should be satisfactory in order to fulfil the expected requirements of the users. Hence, the motive of this paper is to examine the critical attributes of service quality which is important to public bus transportation by piloting a questionnaire survey among the users of public transportation. |
| Year | 2014 |
| Corresponding Series Added Entry | Asian Institute of Technology. Caps. Proj. ; no. CIE-14-21 |
| Type | Capstone Project |
| School | School of Engineering and Technology (SET) |
| Department | Department of Civil and Infrastucture Engineering (DCIE) |
| Academic Program/FoS | Civil and Infrastructure Engineering (CIE) |
| Chairperson(s) | Santoso, Djoen San ; |
| Examination Committee(s) | Kunnawee Kanitpong; |
| Degree | Capstone Project (B.Sc.)-Asian Institute of Technology, 2014 |