| Author | Chayaporn Sriamornsak |
| Call Number | AIT Thesis no. ISE-98-31 |
| Subject(s) | Total quality management
|
| Note | A thesis submitted in partial fulfillment of the requirements for the degree of Master of Engineering, School of Advanced Technologies |
| Publisher | Asian Institute of Technology |
| Abstract | The Quality Improvement implementation in a manufacturing company is a long-term
plan. For a success "Half-hea1ted" effo1t and the superficial co111111itment to the
improvement process that is not able to achieve its target must be discouraged the Upper
Management. In addition, has to be seen to be committed to Quality Improvement, can be
achieved by personal involvement and accountability above with perform for the
continuous improvement with measurable level of performance by of all concerned. It
concerns every department of function and process of the business and an active
conm1itment of all employees towards meeting customer requirements - customers for
each employee are separately and individually identified. Management also needs to
ensure that appropriate structures are installed to manage the improvement process and
provide the necessary resources for the improvement to take place.
In this study I will investigate into the quality problems of Semiconductor Venture
International (Public) Co., Ltd., SVI - the Electronics Assembly Company. The SVI
Company has plans to achieve Total Quality Management (TQM) based on the ISO 9000
Quality System. The study will be concerned with the Operational Section that involves
the Quality Assurance Depa1tment, the Engineering Depa1tment, the Material
Department, and the Manufacturing Dera1tment. All of the Departments are main
contributions to customer satisfaction. This study is to establish the Quality Improvement
Program, which is a part ofTQM, in the company.
The findings of this study can achieve the quality improvement program by setting up the
new activity tasks that are needed for improving the quality in the manufacturing process.
The cause and effect diagram is the main quality tool to achieve quality improvement
goal. The training program is the last step of study to implement in manufacturing
process for achieving quality improvement in organization. |
| Year | 1998 |
| Type | Thesis |
| School | School of Advanced Technologies |
| Department | Other Field of Studies (No Department) |
| Academic Program/FoS | Industrial Systems Engineering (ISE) |
| Chairperson(s) | Pandey, P.C.; |
| Examination Committee(s) | Bohez, Erik L. J.;Hasin, M.A. A. ; |
| Degree | Thesis (M.Eng.) - Asian Institute of Technology, 1998 |