1 AIT Asian Institute of Technology

Positioning and marketing strategies for the unleaded premium gasoline retail market : a case study of the Shell Company Limited (Thailand)

AuthorAuramanee Subakarn
Call NumberAIT RSPR no.SM-97-14
Subject(s)Gasoline--Thailand--Marketing

NoteA research study submitted in partial fulfillment of the requirements for the degree of Master of Business Administration, School of Management
PublisherAsian Institute of Technology
Series StatementResearch studies project report ; no. SM-97-14
AbstractThailand is a rapidly developing country and demand for petrol has been rising very rapidly in Thai industry and for residential use. Retailing is one of major markets in the oil industry. Oil companies are faced with vigorous competition among the brands since price deregulation. Shell Company Limited ( Thailand ) was the first brand which introduced unleaded premium gasoline in Thailand. Many brands have to developed unleaded premium gasoline for the retail market. The problem of this research is how can Shell do the positioning and marketing strategies plan for unleaded premium gasoline to gain greater profitability and market share.The objective of this research are develop positioning and marketing strategies for Shell unleaded premium gasoline, analyze the retailing trend and competitive position relative to others, identify strength and weakness of Shell and promotional method for unleaded premium gasoline. Major sources are formal and informal interview with Shell's staff, service station operators, forecourt staff and 160 questionnaires with questions about demographic, attitude and behavior of consumers. From this research, we founded unleaded premium gasoline users were quality conscious. They didn't mention about price of product and the important factors for people to choose service station are convenient location and provide general services. Shell have the problems about image of some service stations, standard of services, outlets location, and high investment cost. Shell should use automation system for control the price of petrol stations. The new outlets identity must have been completed as soon as possible to build up it new image. Service is one of key success factors for retail market. Shell should make standard for their service to satisfy customer need for increase profit and retain the position of leading oil company in Thailand.
Year1997
Corresponding Series Added EntryAsian Institute of Technology. Research studies project report ; no. SM-97-14
TypeResearch Study Project Report (RSPR)
SchoolSchool of Management (SOM)
DepartmentOther Field of Studies (No Department)
Academic Program/FoSMaster of Business Administration (MBA) (Publication code=SM)
Chairperson(s)Speece, Mark;
Examination Committee(s)Swerczek, F.W.;Bechter, Clemens;
DegreeResearch studies project report (M.BA.) - Asian Institute of Technology, 1997


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