Analysis and evaluation of the effect of claim and change management process in the construction of mass transit system project in Bangkok - Red Line | |
| Author | Goonaratne, Merenghege James Lalintha Salgado |
| Call Number | AIT Caps. Proj. no.CIE-14-14 |
| Subject(s) | Local transit--Thailand--Bangkok Construction industry--Claims--Thailand--Bangkok Claims |
| Note | A project submitted in partial fulfillment of the requirements for the degree of Bachelor of Area Name in Civil Engineering and Infrastructure Engineering, School of Engineering and Technology |
| Publisher | Asian Institute of Technology |
| Series Statement | Caps. Proj. ; no. CIE-14-14 |
| Abstract | Claim management aspects in the field of project management are considered to be a major reason that results in the change of project cost and schedule changes. The Construction of the Mass Transit System, Bangkok as well has concerns regarding the effect of claims for the total contract sum. Hence this research survey was carried out to gather necessary information regarding the claim management system of the organization from the viewpoint of the consultant engineer. This resulted with the findings of the nature of the project including the technical, general conditions of the contract, and the claim management process carried out within the organization. Moreover, the consultant gives the impression of following their own process in the claim management procedure but also shows resemblance to the Standard FIDIC contracts. The types claims seem to arise mainly from the variations due to numerous reasons consisting of design errors, ground conditions etc. Additionally, on the findings of the procedure for claim shows that there is no proper quantification methodology for the claims and a filing system which distinguishes the major categories of claims. An added revelation is that the contactor’s poor knowledge about the claim process and the inability to understand design coordination was found to be a concerning factor for disapproval of claim by the engineer. The suggested ways of improvements to the organization claim management mainly consist of implying stricter clauses to the contract to control the documentation and misinformation. Additionally, to implement a centralized computerized system for the claim process that would help in associating all the stake holders of the consultant. To have a form of quantification procedure that would assist to separately uncover the significant claim types that affect the contract can save from arriving at cost overruns as of claims. Finally, variations due to design errors seem to be a major cause of claim, the contract should have the provision to ensure the correctness of designs and specifications, as should there be alternatives prepared in the event of insufficient design information. |
| Year | 2014 |
| Corresponding Series Added Entry | Asian Institute of Technology. Caps. Proj. ; no. CIE-14-14 |
| Type | Capstone Project |
| School | School of Engineering and Technology (SET) |
| Department | Department of Civil and Infrastucture Engineering (DCIE) |
| Academic Program/FoS | Civil and Infrastructure Engineering (CIE) |
| Chairperson(s) | Chotchai Charoenngam; |
| Examination Committee(s) | Santoso, Djoen San;Nguyen Thanh Tam; |
| Degree | Capstone Project (B.Sc.)-Asian Institute of Technology, 2014 |