1 AIT Asian Institute of Technology

Ranking the quality of tertiary hospital websites in Nepal : a cross-sectional analytical study

AuthorShrestha, Maheshwor
Call NumberAIT RSPR no.SM-20-06
Subject(s)Technological innovations--Social aspects
Hospitals--Ratings and rankings--Nepal
NoteA research submitted in partial fulfillment of the requirements for the degree of Master of Business Administration
PublisherAsian Institute of Technology
AbstractWebsites are one of the most important points to disseminate information and interact with the outer world for an organization in the process of digital transformation. Having a quality website is crucial to make a positive impression among its users and drive the digital transformation smoothly. While the Government of Nepal has an ambitious plan on the digital transformation of the different sectors including health, there is not any study or institutional effort on doing a quality assessment of Nepalese websites. This research study has been conducted to fill that gap of website quality assessment in the context of Nepalese hospitals. By utilizing the Web Analysis Method- a comprehensive method of objectifying the website's components and score them at the component level, this study has ranked the Nepalese tertiary hospitals with 100 or more bed capacity. Besides the ranking, this study compares the quality of websites between government-owned vs. non-government owned and profit-oriented vs non-profit oriented hospitals. In addition to this comparison, it delves down to the functional level and shows with data that Nepalese hospital websites have a pretty large room to work out in terms of functionalities to level up and catch the speed of the website evolution as well as to contribute towards the national goal of digital transformation.
Year2020
TypeResearch Study Project Report (RSPR)
SchoolSchool of Management (SOM)
DepartmentOther Field of Studies (No Department)
Academic Program/FoSMaster of Business Administration (MBA) (Publication code=SM)
Chairperson(s)Winai Wongsuruwat
Examination Committee(s)Vimolwan Yukongdi;Badir, Yuosre F. M.
Scholarship Donor(s)His Majesty the King's Scholarships (Thailand)
DegreeResearch Studies Project Report (M. BA.) - Asian Institute of Technology, 2020


Usage Metrics
View Detail0
Read PDF0
Download PDF0