1 AIT Asian Institute of Technology

The impact of CSR on the psychology of consumers and their perception towards it

AuthorTulachan, Ankita
Call NumberAIT RSPR no.SM-21-06
Subject(s)Psychology of Consumers
Social responsibility of business--Thailand
NoteA research submitted in partial fulfillment of the requirements for the degree of Master of Business Administration
PublisherAsian Institute of Technology
AbstractIn Thailand, the study of corporate social responsibility has not been a new practice since most of the local as well as international companies have been following it for a very long time now. In Thailand, the meaning of CSR is to give back to the society which they highly believe in doing so. The main purpose of this research study thus is to identify whether how much Corporate Social Responsibility of a certain company has an effect on the consumer’s behavior based on the Thai companies. Also, to identify the various types of CSR prevalent in our society such as good CSR, bad CSR and just philanthropy-based CSR respectively. For the methodology part, this research study is based on secondary data method where the chosen three companies’ respective websites, annual reports, sustainability reports as well as various news sources based on them are mostly used as the initial source for data collection. Then, these data are analyzed accordingly by the case study analysis. The chosen three companies are mostly based according to their Corporate Social Responsibility activities in their respective company. The findings of this study show that Corporate Social Responsibility are regarded important in some companies as they link directly with the positive behavior of their customers while some other companies believe that CSR is important but not so much linked with the customers since there are other factors as well which determines the accomplishment of a company, and not just CSR activities.
Year2021
TypeResearch Study Project Report (RSPR)
SchoolSchool of Management (SOM)
DepartmentOther Field of Studies (No Department)
Academic Program/FoSMaster of Business Administration (MBA) (Publication code=SM)
Chairperson(s)Levermore, Roger
Examination Committee(s)Zimmermann, Willi;Islam, Nazrul
Scholarship Donor(s)Asian Institute of Technology Fellowship
DegreeResearch Studies Project Report (M. BA.) - Asian Institute of Technology, 2021


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