1 AIT Asian Institute of Technology

Transit performance evaluation :|bapplications in operations management and a strategic approach for the improvement of bus operation in Bangkok

AuthorQuium, A. S. M. Abdul
Call NumberAIT Diss. no. GT-92-03
Subject(s)Bus driving--Thailand--Bangkok

NoteA dissertation submitted in partial fulfillment of the requirements for the degree of Doctor of Engineering, School of Engineering and Technology
PublisherAsian Institute of Technology
Series StatementDissertation ; no. GT-93-03
AbstractPerformance evaluation at the route level of bus transit operation was the main focus of this research study. A new method was applied to integrate the more recent development of a strategic approach to planning with the concept of performance evaluation via a linkage established through the traditional cost, demand and revenue models, and the level-of-service model to assess the quality of bus services . This study had demonstrated that the performance indicator analysis technique can be successfully applied as a diagnostic tool to identify operational deficiencies at the route level of bus operation. The technique was applied on 14 selected bus routes of the Bangkok Mass Transit Authority (BMTA) to identify their operational deficiencies. Performance indicators relating to the different concepts of evaluation concerning resource efficiency, service effectiveness and resource effectiveness were selected for this purpose. Results of the analyses revealed that BMTA bus operational deficiencies were in terms of labor and capacity utilization, maintenance expenses, revenue generation, etc. , which could be improved through suitable managerial actions . Capacity utilization was identified as a major problem on some of the selected bus routes . Longer routes were found to have the comparable resource efficiency to those of short er routes. However, their revenue generations were lower due to problems in capacity utilization. This deficiency in turn was found to be rooted to deficient service planning and probl ems i n route structure. Average passenger trip length on the longer routes was found to be consistently longer than that of the shorter routes. This raised question about the justification of the BMTA's present fare system of the same flat fare throughout their entire bus networks except for a few special routes. An index methodology was used to measure the re la ti ve performance of the selected BMTA bus routes considering supply aspects . Three criteria namely : operating expense, passenger demand, and ticket revenue were selected to measure the BMTA bus performances. The expected performance levels were determined from the developed regression models for these selected criteria . Besides their applications in the index methodology , the regression models also provided many insights into BMTA bus operations and were consistent with the findings of the indicator analysis . All the three models indicated that maintaining a right fleet size was extremely i mportant . Capacity utilization was identified to be a significant factor for the developed passenger demand and revenue models. Capacity ~tilization of the bus routes was affected by their average load factors. All of these three important variables were related to bus service planning. since they explained a major part of the performance variations across the bus routes, collectively they referred to deficiencies of service planning in BMTA.
Year1992
Corresponding Series Added EntryAsian Institute of Technology. Dissertation ; no. GT-93-03
TypeDissertation
SchoolSchool of Engineering and Technology (SET)
DepartmentDepartment of Civil and Infrastucture Engineering (DCIE)
Academic Program/FoSGeotechnical and Transportation Engineering (GT)
Chairperson(s)Yordphol Tanaboriboon;
Examination Committee(s)Hokao, Kazunori;Takeyama, Yasushi;Nagarur, Nagendra N.;Ohta, Katsutoshi;
Scholarship Donor(s)Government of Germany (DAAD);
DegreeThesis (Ph.D.) - Asian Institute of Technology, 1992


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