The effect of job stress on job performance : a study of employees in the service sector of Kathmandu, Nepal | |
| Author | Shrestha, Ashwini |
| Call Number | AIT RSPR no.SM-20- |
| Subject(s) | Job stress--Nepal--Kathmandu Employees--Rating of.--Nepal--Kathmandu |
| Note | A research submitted in partial fulfillment of the requirements for the degree of Master of Business Administration |
| Publisher | Asian Institute of Technology |
| Abstract | Problem Statement- Work-related stress has a profound impact on the performance of the employees which often leads to heavy economic consequences for the organization. It can also lead to high absenteeism, low morale, low motivation, increased complaints as well as accidents in the workplace. It also affects employees physically and emotionally. Hence there is a need to study the effects of stress on employee’s productivity so that management can effectively tackle and eliminate these stressors. Purpose – The purpose of this research is to find the relationship between different job stressors(Workload, Negative Working Environment, Negative Interpersonal Relationship, Role Conflicts/Role Ambiguity, Leadership Style, and Job Insecurity) and their impact on employee performance. Methodology – A total of 207 responses were collected from different employees via questionnaires. The hypothesis was analyzed by using multiple regression. SPSS was used to conduct the analysis. Findings- The findings of this research indicate that interpersonal relationship, role conflicts/role ambiguity and job insecurity have a significant negative impact on job performance but other factors(workload, working environment, and leadership) does not have a significant impact on job performance. The control variable, monthly income also seems to have a significant positive effect on employee performance. Conclusion- After finding the result of this study, organizations can utilize this information to monitor the various stress factors that affect organizational productivity. This will enable them to be more effective and productive. |
| Year | 2020 |
| Type | Research Study Project Report (RSPR) |
| School | School of Management |
| Department | Other Field of Studies (No Department) |
| Academic Program/FoS | Master of Business Administration (MBA) (Publication code=SM) |
| Chairperson(s) | Vimolwan Yukongdi; |
| Examination Committee(s) | Zimmermann, Willi;Sununta Siengthai; |
| Scholarship Donor(s) | Asian Institute of Technology Fellowship; |
| Degree | Research Studies Project Report (M.BA.) - Asian Institute of Technology, 2020 |