1 AIT Asian Institute of Technology

External technology acquisition, exploitation and process innovation performance of small and medium-sized enterprises in emerging markets : the moderating role of organizational slack

AuthorThammanoon Charmjuree
Call NumberAIT Diss. no.DBA-SOM-21-03
Subject(s)Technological innovations--Management
Small business--Technological innovations

NoteA dissertation submitted in partial fulfillment of the requirements for the degree of Doctor of Business Administration
PublisherAsian Institute of Technology
Series StatementDissertation ; no. DBA-SOM-21-03
AbstractToday, software products play an essential role across various industries in both enterprise companies and the global marketplace. Concerning large software development project, software process development models are implemented to manage the multiple concerns associated with cost, time, quality, and the clients' requirements. Open Innovation (OI) has existed for decades, partially in the domain of software engineering (SE) or software development. OI means that the innovation process is promoted using external and internal influences, and currently there is a faster and broader move towards OI in SE. Therefore, it is necessary to examine how OI takes place and influences process innovation in every part of SE. While most current information examines the effect of one aspect of the open innovation concept, either incoming or outgoing, this study is one of very few to consider firms’ combined use of both aspects of open innovation and the effect on such firms’ process innovation performance (PIP). Specifically, we consider the relationship between a firm’s external technology acquisition (ETA) and external technology exploitation (ETE), and examine the direct, indirect, and mediating effect on the firm’s PIP. We also review what lessening effect the firm’s unabsorbed slack level (UASL) has on the relationship between ETA and ETE. By measuring the data from 311 small and medium software development firms in Thailand, we illustrate that ETA and ETE influence PIP positively, and that ETE significantly affects the relationship between ETA and PIP. Moreover, the links between ETA and ETE are adjusted somewhat positively by a firm’s UASL, and the effect of ETA on PIP by ETE is stronger when subject to higher levels of UASL. This study filters the data concerning OI, PIP, and UASL concerning software development. Therefore, we need to learn how open innovation helps software SMEs in developing markets improve the results of process innovation.
Year2021
Corresponding Series Added EntryAsian Institute of Technology.Dissertation ; no. DBA-SOM-21-03
TypeDissertation
SchoolSchool of Management
DepartmentOther Field of Studies (No Department)
Academic Program/FoSDoctor of Philosophy in Business Administration (Publication code = DBA-SM, SM)
Chairperson(s)Badir, Yuosre;
Examination Committee(s)Ransom, Lakeesha K.;Santoso, Djoen San;
DegreeThesis (Ph.D.) - Asian Institute of Technology, 2021


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