Exploring the impact of service zones on passenger rejection behavior of Bangkok taxi drivers | |
| Author | Prapatsorn Atsawatheerasathien |
| Call Number | AIT Thesis no.TE-17-11 |
| Subject(s) | Taxicab drivers--Thailand--Attitudes Taxicabs--Thailand--Bangkok |
| Note | A thesis submitted in partial fulfillment of the requirements for the degree of Master of Engineering in Transportation Engineering |
| Publisher | Asian Institute of Technology |
| Abstract | In Bangkok, taxi rejecting passenger has become more serious problem and cause trouble to the public especially during rush hours. This study was to determine the factors affecting the passenger rejection behavior of Bangkok taxi drivers by considering the concept of taxi service zones. Three groups of interactive zones and one isolated zone were indicated as the service areas of taxis which could be used to explain the passenger rejection problem. It was found in this study that if the passenger calling for taxi and travel within the interactive zones or the isolated zone, they are less likely to be rejected by taxi drivers. Other contributing factors affecting the passenger rejection behavior are gender of passengers, number of passengers, nationality of passengers, number of luggage, number of passengers waiting for taxis, number of taxis waiting for passengers, and taxi license. The results from this study could be beneficial to policymakers to implement the policy for solving passenger rejection problem at the root cause, instead of just punishing taxi drivers in accordance with the regulations. |
| Year | 2018 |
| Type | Thesis |
| School | School of Engineering and Technology |
| Department | Department of Civil and Infrastucture Engineering (DCIE) |
| Academic Program/FoS | Transportation Engineering (TE) |
| Chairperson(s) | Kunnawee Kanitpong |
| Examination Committee(s) | Surachet Pravinvongvuth;Piyapong Jiwattanakulpaisarn |
| Degree | Thesis (M.Eng.) - Asian Institute of Technology, 2018 |