1 AIT Asian Institute of Technology

A service quality assessment of pedestrian facilities : a study of selected areas in Bangkok, Thailand

AuthorAbeyawardena, Wanniachchige Devini Sathma Barnes
Call NumberAIT Thesis no.TE-19-05
Subject(s)Pedestrian areas--Thailand
Pedestrian facilities design--Thailand
NoteA thesis submitted in partial fulfillment of the requirements for the degree of Master of Engineering in Transportation Engineering
PublisherAsian Institute of Technology
AbstractA transportation system usually aims to provide the travelers with a safe and secure experience while giving them efficient mobility and accessibility when they travel for various needs via many travel modes. Out of all the modes of transportation, the most basic and efficient form is walking, therefore it is a vital duty of the transportation officials to offer the appropriate amenities and services that improve the secure movement of the pedestrians on the streets. It should also be added that walking is known to be the efficient mode of travel for short distances because it is environmentally friendly, does not require fuel, inexpensive and can be accessed by anyone and everyone regardless of how old they are, their gender and also their abilities if appropriate amenities are offered. Walking assessment is a requirement to assess how well the infrastructure and environment for walking can encourage pedestrians to walk more. Even though the Highway Capacity Manual (HCM) methodology is used worldwide, it does not consider the qualitative factors that influence the pedestrian to walk thus considering pedestrians as vehicles. But in any case, it is of no doubt that environmental aspects play a major role in influencing the pedestrians to walk more. A practical method of conducting the assessment of the level of service of the pedestrian facilities is described that considers the qualitative features that encourage the pedestrian to walk based on the overall pedestrian satisfaction index (OPSI). To find the level of service, criteria provided by a study which was previously done by Khisty (1994) was used. Furthermore, a logical approach to derive the level of service criteria using a Likert Scale is proposed. Finally, levels of service from the three different methodologies have been found only to conclude that the Highway Capacity Manual results are an over-estimate and the criteria given by Khisty in 1994 was based on a very general approach. Since the level of service criteria that have been found in this study are based on a logical approach, the results are more reliable and meaningful.
Year2020
TypeThesis
SchoolSchool of Engineering and Technology
DepartmentDepartment of Civil and Infrastucture Engineering (DCIE)
Academic Program/FoSTransportation Engineering (TE)
Chairperson(s)Kunnawee Kanitpong
Examination Committee(s)Surachet Pravinvongvuth;Ampol Karoonsoontawong
DegreeThesis (M.Eng.) - Asian Institute of Technology, 2020


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