1 AIT Asian Institute of Technology

Strategy for improving market share of TOT in personal cordless telephone serviec (PCT) for the Bangkok metropolitan area

AuthorChaong Wongsawaeng
Call NumberAIT RSPR no.ESM-00-11
Subject(s)Telephone systems--Thailand--Bangkok
Personal communication service systems--Thailand--Bangkok
Strategic planning--Thailand--Bangkok

NoteA research study submitted in partial fulfillment of the requirements for the degree of Master in Business Administration (Executive MBA Program)
PublisherAsian Institute of Technology
AbstractIn the beginning of the Personal Cordless (Communications) Telephone Project (PCT), TOT did not take PCT as an essential business sector. TOT focused on establishing a new Cellular Mobile Phone Service at 1900 MHz. TOT allowed TA to play on PCT alone. After nine months past, number of TA customers on PCT was increasing to more than 300,000 customers comparing to around 30,000 of TOT customers. The big difference in the number of customers of PCT forced TOT to study on PCT service. Both TA and TOT served the fixed line, and the number of customers for PCT in the Bangkok Metropolitan Area was nearly the same, which is around one million three hundred lines. The technology used is also the same, the suppliers of Personal Station (PS) in cellular mobile phone which is called the handset are the same. However, the results were not the same. This case study revolves around this very interesting feature.
Year2000
TypeResearch Study Project Report (RSPR)
SchoolSchool of Management
Academic Program/FoSMaster of Business Administration (Executive)-(EMBA) (Publication code = ESM)
Chairperson(s)Johri, Lalit M.
Examination Committee(s)Paul, Himangshu;Do Ba Khang;
Scholarship Donor(s)Telephon Organization of Thailand
DegreeResearch Studies Project Report (M.B.A.) - Asian Institute of Technology, 2000


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