Digital transformation in protocol-driven laboratory : addressing legacy system's challenges and cultivating digital literacy in TPC-VINA's laboratory operations | |
| Author | Nguyen Tran Thanh Dien |
| Call Number | AIT Proj. no.SM-24-04 |
| Subject(s) | Laboratories--Vietnam--Technological innovations--Case studies Information storage and retrieval systems--Case studies |
| Note | A project report submitted in partial fulfillment of the requirements for the degree of Professional Master in Business Analytics and Digital Transformation |
| Publisher | Asian Institute of Technology |
| Abstract | This thesis addresses the challenges of integrating legacy systems, bridging the skill gap through workforce development, and fostering a digital-first mindset within organizational culture. Implementing Electronic Laboratory Notebooks (ELN) and Laboratory Information Management Systems (LIMS) in laboratory operations necessitates new skills, such as using electronic notebooks, ETL (Extract, Transform, Load) processes, and creating control charts with new visualization tools. Understanding data security and maintaining data integrity are also crucial skills for operators. Firstly, this study investigates the transformative impact of the Technology Ecosystem layer on business operations, emphasizing its role as a catalyst for systemic change and operational efficiency. In Industry 4.0 laboratories, data generation occurs at multiple points and is transferred to various endpoints, undergoing enrichment and processing. Mapping data flows is crucial for identifying bottlenecks in data management. Analysis of TPC VINA’s data flow revealed issues such as uneven data entry methods, discrete storage systems, and inconsistent file formats, which hinder efficient data management and processing. Secondly, the thesis explores the Workforce Ecosystem layer, examining the relationship between company culture and human resource development during technological adoption. Organizational culture drives human resource development, fostering changes in perception and behavior, and motivating employees to learn and adapt throughout the digital transformation process. In conclusion, promoting a digital culture with leadership support and a risk-tolerant environment is essential. Encouraging collaboration, engaging employees in the planning process, communication and recognizing contributions are crucial for successful digital transformation. The findings demonstrate that fostering a culture of empowerment subordinates, continuous learning of staff and change adaptability of connected lab are vital for organizations to embrace ongoing changes and achieve sustainable growth. |
| Year | 2024 |
| Type | Project |
| School | School of Management |
| Department | Other Field of Studies (No Department) |
| Academic Program/FoS | Professional Master in Business Analytics and Digital Transformation (PMBADT) |
| Chairperson(s) | Galipeau, David |
| Examination Committee(s) | Endress, Tobias;Winai Wongsurawat |
| Scholarship Donor(s) | SCG Scholarship |