On solving multiple quality objectives in a steel manufacturer | |
| Author | Khan, Md. Nurul Islam |
| Call Number | AIT Thesis no. 1379 |
| Subject(s) | Steel industry and trade Quality control |
| Note | A thesis submitted in partial fulfillment of the requirements for the degree of Master of Engineering of the Asian Institute of Technology, Bangkok, Thailand |
| Publisher | Asian Institute of Technology |
| Abstract | This study utilizes goal programming technique along with the existing statistical tools to analyze decision parameters of the multiple conflicting quality objectives of industries operating in complex business environment. A model, typically suitable for industries in general, has been developed by exploring the relevant quality goals and subgoals, such as: (1) maximization of customer satisfaction, (2) optimal utilization of man-hour availability, (3) fulfillment of an acceptable rate of return on investment, (4) achievement of desired learning levels of quality control personnel, and (5) minimization of quality costs. The model has also been effectively applied to the quality control system of a steel industry to show how the model solution reveals the best strategies to be followed in selecting an optimum course of action under a set of priority structure and goal constraints. It is expected that the model developed will prove to be a new frontier of management technology for handling the multiple conflicting objectives of any quality control system. |
| Year | 1978 |
| Type | Thesis |
| School | Student Research Before 1979 |
| Department | Other Field of Studies (No Department) |
| Academic Program/FoS | Thesis (Year <=1979) |
| Chairperson(s) | Techapun Raengkhum |
| Examination Committee(s) | Sharif, M. N. ; Tang, John C.S. |
| Scholarship Donor(s) | Government of United Kingdom |
| Degree | Thesis (M.Eng.) - Asian Institute of Technology, 1978 |