Factors determining acceptance of smart home service : a case study of Bangkok metropolitan | |
| Author | Jiradchaya Kanjanakunchorn |
| Call Number | AIT RSPR no.IM-24-02 |
| Subject(s) | Home automation--Thailand--Bangkok Information technology |
| Note | A research study submitted in partial fulfillment of the requirements for the degree of Master of Engineering in Information Management |
| Publisher | Asian Institute of Technology |
| Abstract | This study investigates the elements that impact the adoption and uptake of smart home technologies services among Bangkok residents. Utilizing a mixed-methods approach, this study incorporates quantitative surveys involving 427 residents with qualitative interviews conducted with 5 experts in IoT systems, smart home design, and market trends.Key findings from the survey reveal that a positive attitude towards technical performance (ATP), particularly in areas such as safety, energy efficiency, and convenience, significantly impacts the intent to utilize smart home services. Conversely, perceived entertainment and leisure (PEL) features were not significant. Knowledge and skills (KS) in using smart home technologies, along with affordability and perceived value (AV), are crucial. Additionally, government initiatives and social network support (SN) play vital roles in adoption.The study recommends enhancing awareness of technical performance, developing educational programs, offering financial incentives, leveraging government initiatives, utilizing social network support, addressing security and privacy concerns, promoting energy efficiency, and creating user-friendly interfaces. Expert interviews validated these recommendations.A multifaceted approach involving various stakeholders is essential to improve user experience and promote widespread the uptake of smart home technology, thereby advancing smart living in Bangkok. |
| Year | 2024 |
| Type | Research Study Project Report (RSPR) |
| School | School of Engineering and Technology |
| Department | Department of Information and Communications Technologies (DICT) |
| Academic Program/FoS | Information Management (IM) |
| Chairperson(s) | Vatcharapon Esichaikul (Co-chairperson);Chaklam Silpasuwanchai (Co-chairperson) |
| Examination Committee(s) | Chutiporn Anutariya;Attaphongse Taparugssanagorn |
| Scholarship Donor(s) | Royal Thai Government Fellowships- MEA-AIT Academic Collaborative Program |
| Degree | Research studies project report (M. Eng.) - Asian Institute of Technology, 2024 |